FAQS

THIS IS NOT A LIVE CLASS.  We stream our on demand lectures online using an Artificial intelligence learning platform to teach you the high-yield concepts tested on the USMLE.  We have live moderators who will answer all your questions. You can ask any questions from our live moderators who will answer all your questions during the class.  Do not sign up for our program, if you are looking for a live class.

All International medical graduates, Caribbean medical students, US medical students planning to the USMLE Step 1 , 2CK,  3 or COMLEX 1, 2, 3.

Yes. If you purchase the USMLE package with question bank, you automatically get access to over 2000 USMLE  step 1 style questions and 1900 USMLE Step 2 CK questions to prepare you for the actual exam.

 

We cover most of the high yield topics tested on the USMLE step 1 and USMLE step 2 exam. Our Masterclass does not cover General surgery, Pediatrics, Emergency medicine for USMLE Step 2 CK and 3, but you can watch the pre-recorded videos on the self paced course.

Once you sign up for the course, you will get a private certified USMLE coach who will meet with you online and work with you on right strategies to use to study for the USMLE and COMLEX exam.

We accept all forms of payment including visa, mastercard, discover and American express and paypal. 

Cancellation and refund policy.

All sales are final. No refunds. 

Once you purchase our Digital Content and we make the Digital Content available to you, NO REFUND WILL BE AVAILABLE and you bear responsibility for completing viewing during the stipulated Subscription Term.

Digital Content will generally continue to be available to you for streaming from the Web Site, as applicable, but may become unavailable due to conditions or reasons beyond Smashusmle reviews’ control, in which case Smashusmle reviews will not be liable. Such conditions or reasons include, but are not limited to, Acts of God, power outages, system maintenance, programing errors, software issues, actions of third parties such as computer or software hackers or others acting outside the law or in contradiction to this terms and conditions.

The risk of loss and title for all tangible items purchased through the Site passes to you upon delivery of the item to the carrier.

Please note, registrations for live events are non refundable and non transferable. All purchases are final. 

Contact us at  [email protected] for refunds. 

please read our terms and conditions page for more information.

Yes, you get a certificate of completion after 4 weeks. 

Send your emails to [email protected]. Call us: +1 (212) 465 3339​Our support hours are 9-5 Eastern, Monday-Friday. If you reach our voice mail, leave a message, a customer representative will contact you as soon possible.